ORGXPERT
Performance
Management Consulting
Performance management consulting services can help you design and implement effective strategies to enhance employee productivity, align goals, and achieve organisational success.
At OrgXpert, we redefine performance management by creating tailored solutions that drive excellence. Our process begins with a deep dive into your job descriptions, profiles, and gradings to craft a performance contract template that fits your unique needs. We set clear efficiency rules, project targets, and behavioral expectations that align with your organizational values.
Each performance contract is a comprehensive document that integrates job roles, competencies, performance indicators, and targets. We ensure these contracts are practical and effective by validating and incorporating them into your performance management system (PMS).
Our approach to developing performance indicators and targets involves a thorough analysis of your organizational design and strategy. We extract key performance indicators from your operational processes and strategic initiatives, ensuring that targets are both efficient and relevant. Additionally, our 360-degree behavioral assessments provide valuable insights into employee performance, promoting a culture of continuous improvement.
With OrgXpert, your performance management framework will be robust, dynamic, and aligned with your strategic goals, driving both individual and organizational success.
Development of performance indicators and targets
- Analyse job descriptions, profiles, and gradings.
- Analyse Org design and process flows.
- Analyse Org strategy.
- Extract performance indicators form operational process flows.
- Develop targets that will ensure operational process efficiency.
- Extract time and cost targets from projects & strategy.
- Define relevance indicators from strategy.
- Analyse Org value statement.
- Define behavioural rules.
- Assess historical performance.
- Establish timelines for targets.
- Develop final targets and performance indicators.
- Analyse organogram.
- Allocate accountability and responsibility to targets and performance indicators.
- Deliver, validate, & approve targets and performance indicators.
- Integrate targets and performance indicators into the PMS.
- Test and report.
360 Degree Behavioural Assessment
- Analise performance indicators. Assess whether these can be used for a perceptual assessment.
- Analyse Org values, and their accompanying behavioural rules.
- Select / develop assessment tool / platform.
- Decide on the span of assessment. I.e., how many assessors per assessee.
- Define assessment radius – seniors, peers, & subordinates.
- Select assessors and assessees.
- Communicate the assessment process and methodology to all involved. Ensure confidentiality. Encourage trust and openness.
- Run the assessment & collect responses.
- Give feedback & reports to the assesses and their direct supervisors.
- Diagnose problem areas.
- Facilitate remedial action programs.
- To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.
Organisational Performance & Relevance Assessment
- Do a REET analysis.
- Analyse Level Zero construct and targets. If not developed, we will facilitate the process.
- Analyse the 5V Model. If not developed, we will facilitate the process.
- Analyse strategy with its strategic programs and projects.
- Test Org performance against the Level Zero Model.
- Test Org Relevance against the 5V Model and its accompanying strategic programs and projects.
- Assess the client’s financial performance.
- Assess the client’s asset management efficiency.
- Assess overall human performance.
- Do a desktop analysis on internal audits and other relevant surveys and documents.
- Benchmark overall performance against industry standards.
- Develop a comprehensive Org Performance & Relevance report.
- Deliver, validate, and approve the report.
- Where there is a deviation of more than 10% between the Org performance and the performance of its resources, develop a remedial plan.
- To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.
Governing Board Assessment
- Clarify purpose of the assessment.
- Establish assessment criteria and metrics.
- Develop a scorecard.
- Run a self-assessment with board members.
- Run key stakeholder interviews.
- Do a desktop analysis.
- Assess overall board efficiency, effectiveness, and relationship functionality.
- Assess strategic performance of the Org.
- Assess overall compliance.
- Analyse data.
- Develop a report on the effectiveness, functionality, and adherence to best practices.
- Deliver, validate, and adopt report.
- To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.