ORGXPERT

Organisational

   Design

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At OrgXpert, we help organizations optimize their structure and processes to align with their strategic goals. Our tailored services ensure seamless integration of design, performance, and culture to drive efficiency and effectiveness.

In today’s fast-paced business environment, a meticulously crafted organizational design is essential for companies to remain agile, competitive, and sustainable. At OrgXpert, we specialize in developing bespoke organizational designs that align seamlessly with your company’s unique goals and operational needs.

Our approach begins with a comprehensive analysis of your organizational structure, reverse-engineering your core purpose to ensure every element is interconnected and aligned with your strategic vision. We employ the Level Zero Model to rigorously test and refine your process constructs, layering and interlinking them to maximize efficiency and operational effectiveness.

Our services go beyond structure. We integrate organizational design with performance management, risk management, and cost management systems, creating a cohesive framework that enhances accountability and promotes sustainable growth. We also develop detailed operating procedures that are seamlessly linked to your policies, minimizing deviations and boosting overall performance.

At OrgXpert, fostering a positive and aligned organizational culture is at the heart of our services. We create frameworks that internalize this culture, supporting your strategic objectives and empowering your team. Our change management plans, coupled with training for management and change champions, ensure smooth implementation and continuous improvement.

By incorporating stakeholder relations, operational efficiency, and strategic effectiveness into our solutions, OrgXpert delivers a holistic approach to organizational design. Through tailored consulting—including interviews, focus groups, digital questionnaires, and desktop analysis—we provide a deep understanding of your organization’s needs. With OrgXpert, you’ll achieve a resilient, efficient structure that drives long-term success and growth.

COMPREHENSIVE ORGANISATIONAL DESIGN

 

  • Develop overall organizational process construct (reverse engineering purpose to link everything).
  • Test process construct against the Level Zero model.
  • Engineer processes in layers – creating process interdependence.
  • Create process rules – link to policy.
  • Develop operating procedures to support and explain policy.
  • Develop targets to minimise process deviation.
  • Revise organogram to locate full accountability and responsibility to the process construct.
  • Ensure that transformational processes empower the operational construct.
  • Develop & revise metrics to ensure that stakeholder relations are continually improved and optimised.
  • Integrate Org design with performance management system.
  • Integrate Org design with risk management system.
  • Integrate Org design with cost management system.
  • Develop/ revise Org culture internalisation framework to ensure that the Org culture is conducive to the Org design.
  • Develop and initiate change management plan.
  • Train management & change champions to internalise Org design.
  • Establish cross-functional teams to continually improve and maintain Org design.
  • Create monitoring tool and train cross-functional teams.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.

Process Construct Development

 

  • Link organisational activity into clusters of purpose.
  • Develop overall organisational process flow (reverse engineering each identified purpose to link everything).
  • Test process construct against the Level Zero model.
  • Engineer processes in layers – creating process interdependence.
  • Create process rules – link to policy.
  • Develop operating procedures to support and explain policy.
  • Develop targets to minimise process deviation.
  • Revise organogram to locate full accountability and responsibility to the process construct.
  • Ensure that transformational processes empower the operational construct.
  • Develop and initiate a change management plan.
  • Train management & change champions to internalise the process construct.
  • Establish cross-functional teams to continually improve and maintain Org design.
  • Create monitoring tools and train cross-functional teams.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionnaires, & desktop analysis.

Operational Targets Development

 

  • Develop Level Zero Targets.
  • Assess whether there is a strategy, which will ensure achievement of the Level Zero Targets.
  • Analyse operational & process efficiency level and identify inefficiencies.
  • Develop targets that will optimise efficiency.
  • Assess resource efficiency and benchmark against industry standard.
  • Develop targets that will optimise resource efficiency.
  • Assess stakeholder satisfaction level and benchmark against industry standard.
  • Develop targets that will increase stakeholder satisfaction level.
  • Assess risk exposure level and identify the top-ten operational risks.
  • Develop targets that will decrease risk exposure.
  • Assess strategic effectiveness.
  • Develop targets that will increase strategic effectiveness.
  • Establish accountability for targets in the organogram (Org Structure).
  • Incorporate the targets into the performance management system.

Operating Procedure Design

 

  • Analyse processes.
  • Analyse policy.
  • Analyse risk.
  • Analyse performance stats.
  • Identify operating procedures that will mitigate deviation and optimise Org efficiency.
  • Develop a standard operating procedure template.
  • Establish cross-functional teams within the client Org.
  • Develop standard operating procedures and test.
  • Ensure that procedures link with processes, policies, and risks remedies.
  • Establish accountability within the organogram (Org Structure).
  • Create an implementation and monitoring plan.
  • Integrate SOP’s with the performance management system.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.

Operational Integration of Org Design

  • Establish accountability for Org design within the organogram (Org Structure).
  • Integrate Org design with the performance management system and test.
  • Integrate Org design with the risk management system and test.
  • Integrate Org design with the cost management system and test.
  • Test Org design compatibility with the organogram (Org Structure).
  • Assess change management and communication relating to Org Design.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.

Policy Development & Design

  • Set policy agendas for Org performance (efficiency) and Org relevance (effectiveness).
  • Analyse operational efficiency.
  • Analyse resource performance.
  • Analyse stakeholder relationship strength.
  • Analyse risk exposure level.
  • Analyse strategy execution.
  • Deliver a problem analysis report.
  • Identify rules that will mitigate deviation and optimise Org efficiency & effectiveness.
  • Develop an Org policy template.
  • Analyse the proposed rules and establish the necessity or appropriateness of turning these rules into Org policy.
  • Develop an implementation plan.
  • Develop a change management plan.
  • Establish cross-functional implementation teams within the client Org.
  • Evaluate policy in terms of application, control, and impact.
  • Establish accountability within the organogram (Org Structure).
  • Integrate policy directives with the performance management system.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionaries, & desktop analysis.

Organogram (Org Structure) Development

  • Analyse strategy implementation success.
  • Assess strategic risk exposure.
  • Analyse transformational relevance of strategic programs.
  • Analyse the governance and management relationship between the Governing Board, the Executive Team, and other levels of management.
  • Deliver a strategic relevance optimisation report.
  • Develop a governance structure that gives specific accountability to the Governing Board, the EXCO (executive team), and other levels of management.
  • Adopt executive governance structure.
  • Ensure and test overall strategic accountability.
  • Develop Org purpose as a process.
  • Create process families.
  • Cross map with the Level Zero model.
  • Analyse Level Zero efficiency level.
  • Assess overall operational efficiency.
  • Analyse cost efficiency.
  • Assess operational risk exposure.
  • Assess workload.
  • Analyse salary and job grading system and philosophy.
  • Assess desired span of control.
  • Deliver a performance optimisation report.
  • Choose a structural model for operational accountability and responsibility.
  • Develop the organogram.
  • Adjust / adopt the organogram.
  • Revise job descriptions.
  • Integrate with performance contracts and PMS.
  • Create a change management plan.
  • Deliver communication to all employees.
  • Create monitoring and evaluation tools.
  • To do the above, we will do online consulting, interviews, focus groups, digital questionnaires, and desktop analysis.

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